Validately’s Weekly UX and User Research Roundup


Creating a Chatbot: A UX Designer’s Firsthand Experience
By Scott Milburn on
“Chatbots have just raced off the starting blocks, and it will be a few more years before we know if they’re here to stay. As we leapfrog into the era of AI, we’ll probably see an increase in human-assisted chatbots with a gradual shift towards full automation.”

Don’t Be Fooled by Surface-Level Design (Jakob Nielsen)
“Look beyond surface-level qualities to assess UX value. A design that looks (or sounds) good does not mean that it is. Good websites contain engaging features that help people accomplish their goals.”

The Most Important Rule in UX Design that Everyone Breaks
By Jeff Davidson on
“Millers law teaches us that humans have a finite amount of information they can process, and that information overload will lead to distraction that negatively affects performance. Companies should look for ways to organize information in a way that is much more digestible for their customers and employees.”

The Case For No-Frills UX/UI
By Steven Widen on
Flat design is so 2015. Minimalism is the new poster boy of the UX/UI world. This article discusses minimalist design for UX/UI.

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