An Interview with Eric Reiss – User Experience Consultant and Author
By Florence Collins on careerfoundry.com
Eric Reiss is a user experience thought leader, consultant, and author.CareerFoundry CEO, Raffaela Rein, interviewed him about his career, his books, and the meaning of user experience design.
Do Not Confuse User Experience With Customer Experience
By Caroline White on usabilitygeek.com
This is a review of the differences between customer experience and user experience.
UX Design Thinking From A Senior Citizen’s Perspective
By Emily Grace Adiseshiah on usabilitygeek.com
“Attracting senior citizens as part of your user-base was once deemed as being the last Internet frontier. However, this elusive scenario has since become reality as we have witnessed a constant increase in the number of senior citizen users who are more often logging on, signing up, and subscribing.”