Getting Started With Validately’s Unmoderated Testing Tool

Thank you for your interest in our unmoderated testing tool. Below is a link to a Getting Started Guide and some FAQs to help you start building and launching your unmoderated research studies:

Getting Started Guide

What can I test in Validately for an unmoderated study?
You can test any web-based prototype (Invision, Axure, etc.) or website across desktop and mobile (iOS and Android).

Is there a limit on the number of tasks in my study?
There’s no limit on tasks if you use your own users. If you use Validately’s Panel Recruiting, there’s no task limit, but there is a 15-minute time limit for each test.

What’s the cost to use my own testers?
There is no cost to test with your own participants.

Can Validately recruit my test participants?
Yes! You can use our panel to source test participants for your unmoderated studies. Select from demographic information, including age, gender, location, household income, level of education, and whether they have children. You can also add up to 2 screener questions.

Validately Panel Recruiting costs $15 for a 15-minute session and requires an Experience or Accelerate Plan.

What results will I see after a test participant completes my test?
On the results page, you’ll notice 3 tabs. Each of these 3 tabs is how you’ll navigate and view the results from your test.

Q&A – View survey answers to the questionnaire at the end of each test
Analyze – View things like click sequence, exit pages, etc for unique pages in your prototype
Respondents – All of the testers who took your test

One of our power features is the ability to easily analyze and filter results. Results are generated automatically, you don’t need to build any complex result queries, export CSVs. Filtering allows you to apply filters by selecting any of the data in each of the result tabs, then see how that changes in the other tabs.

Click here to view the full FAQ

Getting Started With Validately’s Moderated Testing Tool

 

 

Thank you for your interest in our moderated testing tool. Below is a link to a Getting Started Guide and a few FAQs to help you start building and launching your moderated research studies:

Getting Started Guide

What can I test in Validately for a moderated study?
You can test any web-based prototype (Invision, Axure, etc.) or website across desktop and mobile (iOS and Android). You can also test desktop applications and native mobile apps (Android only) without installing any code or an SDK.

Can I see the tester’s webcam/face?
Yes. As soon as you begin the recording, you will see the tester’s webcam in the lower left-hand corner of the Validately Recorder app.

What’s the cost to use my own testers?
There’s no cost to test with your own participants.

Can Validately recruit my test participants?
Yes! Our team will manage all logistics for recruiting, including sourcing, screening, scheduling, backfill, tech checks, incentive payments to your testers. Provide us with your tester persona and add unlimited screener questions. We typically source testers from social media in 5 business days or less. We can also source testers from your internal customer list.

Validately Custom Recruiting costs vary based on your tester persona and requires an Experience or Accelerate Plan.

Click here to request more info on our recruiting services.

Can I do native app tests?
Yes. You can test native apps without installing any code or an SDK for Android devices.

Can I use Validately to record a live, in person, on location, session?
Yes, you can! Click here for instructions.

Click here to view the full FAQ

Validately’s Weekly UX and User Research Roundup

UX NEWS

Why Less Choice is a Better Choice
By Paul van Oijen on uxdesign.cc
“As we move towards a “future without choice” as Joël van Bodegraven puts it, design decisions become less focused on curating and presenting a selection of options. Rather, the focus is shifted towards preempting the user’s every possible need.”

20 Tips to Create a Fantastic User Experience for Your Website Visitors
By Mark Walker-Ford on blog.red-website-design.co.uk
Check out these 20 tips from user experience pros on how to create the ultimate user experience.

UX Research Cheat Sheet
By Susan Farrell on nngroup.com
User research can be done at any point in the design cycle. This list of methods and activities can help you decide which to use when.

Narrative Biases: When Storytelling HURTS User Experience
By Kathryn Whitenton on nngroup.com
Overreliance on narrative details and assumptions about cause-and-effect explanations can lead to errors in judgment by UX practitioners.

Microsoft’s Radical Bet on a New Type of Design Thinking
By Cliff Kuang on fastcompany.com
“By studying underserved communities, the tech giant hopes to improve the user experience for everyone.”

 

Validately’s Weekly UX and User Research Roundup

UX NEWS

What is UX Writing?
By Kristina Bjoran on uxbooth.com
This articles reviews what a UX writer is and their role within organizations and our daily lives.

The Many Paths to UX
By Sheena Lyonnais on blogs.adoble.com
There are many pathways to a career in UX whether you come from a research or a design background.

Top 10 major risks of poor user recruitment: Is your recruitment negatively affecting your research?
On keepitusable.com
Check out the major risks of poor user recruitment from not recruiting at all, no-shows to recruiting ‘experts’.

The top 7 ways to streamline forms and user journeys
By Catharine Crawford on itproportal.com
“The user is the focus of any website, but poor UX design can make or break your site and crush conversion rates. To help you start your website design off right, here are 7 ways in which you can streamline your user journey and ensure minimal user drop off.”

The State of UX Agile Development
By Hoa Loranger and Page Laubheimer on nngroup.com
“New research shows UX making strides in infusing user-centered design approaches into Agile development processes.”

 

Validately’s Weekly UX and User Research Roundup

UX NEWS

CapitalOne’s Alexa Project: Designing UX Without UI
By Indra Sofian on uxpin.com
This article is a summary of an interview with Stephanie Hay (Head of Content Strategy at Capital One), which explores the unique challenge of designing UX without a traditional UI.

Web Fonts are Critical to the Online User Experience – Don’t Hurt Your Reader’s Eyes
On interaction-design.org
“Content really is King online. No matter how lovely your designs or how wonderful your navigation – without content, users are going elsewhere.”

Terrible UX Trends for 2017
By Christian Beck on medium.com
“In 2017, the best designers will use design systems. These are pages and pages of controls, colors, and fancy gridlines that show how something should be designed but not ACTUALLY designed.”

5 Inspiring user onboarding examples: great UX, better user engagement
By JustinMind on medium.com
This article discusses the importance, the basics and benefits of onboarding for a better user experience.

Top User Experience Trends Expected in 2017
By Yousef Khan on centricdigital.com
This is a great review of some of the biggest, and impactful rising trends in user experience that we can expect to see in 2017 from conversational user interface to content chunking.