12 UX Rules Every Designer Should Know
By Vladimir Gendelman on webdesignerdepot.com
Review these 12 UX rules from understanding that UX is not UI to learning that UX showcases your brand to improve your projects’ usability and make you indispensable to your clients.
Uncovering user goals with the Espisodic Interview
By David Travis on medium.com
“The Episodic Interview is an approach to interviewing where participants are encouraged to recall concrete events, situations and episodes around an experience.”
Dismantling assumptions with user research
By Mary Treseler on oreilly.com
This article is a summary of an interview with Steven Portigal in which they discuss what the unpredictable nature of user research can teach us.