How Many Questions Can I Ask During a User Test?

I get asked all the time, “how many questions is a good number to ask in a user test?”

The answer is actually time based, not quantity based.

Lean ser Testing

The 5 minute rule:

The Key to Asking Good Questions During a User Test

The key to great questioning during a user test is respecting natural human limitations in cognition.

While this sounds obvious, test creators often ignore natural human limitations because they want to get a specific question answered.

Key to good user testing questions:

When creating user tests, keep in mind, people are good at explaining why something is confusing, but bad at creating solutions. Tweet this