Validately’s Weekly UX and User Research Roundup

Here’s a roundup of some great User Research and UX reads from the past week including articles from Validately advisor Laura Klein and our new partner Justinmind.

Whose Job is User Research – An Interview with Dorian Freeman
By Laura Klein, Author of UX for Lean Startups
Laura Klein interviews Dorian Freeman, the User Experience Lead at Harvard Web Publishing, regarding how user research is being done in organizations.

Inside Justinmind: Understanding the UI/UX link
By Emily Grace Adiseshiah at justinmind.com
This article reviews what is UX design and how it is connected to UI design as well as the differences.

Prototyping That’s Less Prone to Failure
By Adam Richardson at financialengines.com
Keep these rules of thumb in mind when prototyping.

8 habits of veteran UX designers
By Kaylan Smith on thenextweb.com
Kaylan discusses lessons we can learn from UX designers.

How to Run an Insightful Usability Test in 6 Steps
By Jerry Cao at uxpin.com
Usability testing makes the difference between design thinking (designing for the user) and obsessing over features.”


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Validately’s Weekly UX and User Research Roundup

Here are our top UX and user research reads of the week including some Validately news!

Improved Think-Alouds! New Mobile Moderated!
Validately is making user research easier than ever with new & improved think-aloud & mobile moderated technology!

From Airbnb: The Real Value Of UX Research
By Matt Gallivan at Fastcodesign.com
“UX research’s real value is in helping to reduce uncertainty.”

Top 5 UX Predictions for 2016
By Nick Leggett at blinkux.com
Nick shares his top 5 UX themes that he believes will be at the forefront this year.

Lean vs Design Thinking: A Product Manager’s thoughts and findings.
By Greg Cranfield at medium.com
This articles discusses both the lean and design approaches to innovation according to a product manager.

How UX Professionals Collaborate on Deliverables
By Page Laubheimer at nngroup.com
Page shares house collaboration with UX professional and other team members is common.


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Improved Think-Alouds! New Mobile Moderated!

Improved Think-Alouds!

  • EASILY RECORD ANY SITE OR PROTOTYPE: Our new recording platform captures interactions with any website or prototype — even behind a login or with complex javascript.
  • LIGHTWEIGHT FOR TESTER: Tester clicks on test link asking them to install a simple Chrome app and then taking time directly into test. No change in your experience of viewing test results.

PLEASE NOTE THAT TESTERS WILL HAVE TO USE CHROME.

COMING VERY SOON:

  • SEE YOUR PARTICIPANT LIVE: SEE THE FACE OF YOUR TESTER LIVE
  • IMPROVED MOBILE THINK-ALOUDS: it will not longer be Android-only.

Want early access to our new Mobile Moderated technology?

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  • EASILY RECORD ANY MOBILE SITE OR PROTOTYPE: Our new recording platform captures interactions with any mobile website or prototype.
  • SIMPLE APP TO INSTALL: Tester clicks on test link which allows them to install simple app and view test. Moderator conducts test from their Validately account.
  • CREATE FLAGS OR CLIPS. DOWNLOAD THE SESSION: You can create and share clips. Or download the entire video file.

COMING VERY SOON:

  • ANDROID COMPATIBILITY
  • TYPE NOTES DURING THE SESSION
  • SEE YOUR PARTICIPANT LIVE: SEE THE FACE OF YOUR TESTER LIVE

 

 

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Weekly UX and User Research Roundup

In case you missed our earlier posts, here are our recent posts from guest bloggers, JustInMind and Cyrus Innovation, as well as a roundup of some UX articles that are great reads!


Recent Guest Posts on our blog…

Collaborative Prototyping to improve the design process
By Victor Conesa, VP of Product at Justinmind
Web design is becoming a more collaborative process, and we require tools that can support us with this. Read the full blog post on Collaborative Prototyping to improve the design process to learn how a collaborative prototyping platform can improve the design process, serving as a communication tool to integrate everyone involved in a project.

JustNotSorry: A Lean Case Study
By Tami Reiss, CEO at Cyrus Innovation
We love how Tami and her team developed and launched their app, JustNotSorry using solid Lean practices and are excited to share their story with our followers. Read about the steps they took that are based on solid Lean and Agile practices that led to the successful launch: A Lean Case Study


User Research & UX Weekly Roundup

  • The Business of User Experience
    By Jonathan Beckman, Founder of Apptourage, on InvisionApp.com. “Delivering a top- notch user experience is about more than effective product design – its good business.” David gives you the business case for investing in UX.
  • Usability Testing: Don’t Guess, Test.
    By Jacob Creech on uxbooth.com. “Just because nobody complains doesn’t mean all parachutes are perfect. The same goes for web design; usability testing is often overlooked by clients and designers alike, but the value that can be gained from it is immense.”

 

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Collaborative Prototyping to Improve the Design Process

horizontal-logo-colorThis is a guest post from Victor Conesa, VP of Product at Justinmind. Validately is excited to team up with Justinmind. Validately’s tools will be available to Justinmind users later in January.

 


 

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Web design is becoming a more collaborative process, and we require tools that can support us with this.

For any company that produces apps and websites for its clients, one of the risks is in fact that after weeks or even months of hard work, the intermediate product releases may not meet the clients’ expectations. There are many factors that cause this, however one of these is certainly lack of effective communication and collaboration with all project stakeholders during the design process.

In this post we will explore how a collaborative prototyping platform can improve the design process, serving as a communication tool to integrate everyone involved in a project.

Fill the communication gap with a prototyping tool

Collaboration is a key component of web design thinking and it is enhanced only when the right systems are in place to facilitate efficient communication. In the software world this is crucial, because one of the biggest challenges is to communicate how the design is going to come across in the business world, to people who don’t necessarily speak the same language (tech, or otherwise). It’s only after seeing the ‘final’ product that people really understand and can explain what they actually want.

Prototyping platforms are the obvious solution to fill this communication gap between the business world and the software design world, because thanks to high-fidelity simulation features and highly interactive wireframes and prototypes, clients can actually see a near real-life app or website before developers have even started to code.

“Requirements definition has always been a problem in software, and making it come to light with interactive prototyping really made a difference to a lot of people”. (J. Bellis, Elsevier, Justinmind User, read his story here).

Optimize Collaboration

The web design process is built upon creation, communication, collaboration and validation. Collaboration tools help to boost productivity, especially in larger enterprises where there are distributed groups of designers involved. And when you look at it from the client’s standpoint, where many are coming from all over the world and different working environments, collaboration management is key to keep everyone informed.

Furthermore, the input of other people, who may be directly or indirectly involved in the web design process, is crucial to any type of project. What we do alone we can always do better with the help and feedback of our peers.

Let’s think of all the times you’re getting close to your desired output but you’re just dried up. Then someone comes in suggesting a small change and suddenly everything makes sense.” (M. Lukkarinen, Tieto, Justinmind user, read his story here).

When it comes to prototyping, the whole team should be able to edit and make changes to prototypes together. One person or a small team can easily produce a fully functional prototype that lets the client see and experience a coherent model of the app or website early on. All potential kinks can be ironed out efficiently at this stage, if an appropriate collaboration system is put in place.

Collaborate with your team to create your prototypes

Now the design process can start. A great way of working together is to create a shared prototype at the beginning of the design process, so that the whole team can comment, edit and adapt it simultaneously. Consider sharing assets with your team, keeping the same design code throughout a single project and all the others, thus enhancing brand consistency and improving productivity, as things won’t need to be redrawn.

Furthermore, during the creation process, it’s key that the chosen prototyping tool makes it quick and easy to share the prototype online. The prototype should also be available to view in any browser or device so that the simulation is always available for any type of reviewers to give feedback.

Share and review your prototypes online

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Once the first process of creation ends, you’ll have a first design that can be evaluated to check whether it meets the corresponding needs and expectations. Taking advantage of the online account, the prototype can be shared online with clients and users, who can review it and leave useful feedback. To ensure the success of your final product, giving and receiving feedback at the prototyping stage is essential. Feedback is a powerful tool that has become a requirement of the design process. It is conducive to effective teamwork, as it gives everyone the opportunity to voice their opinion at all stages of the process. Moreover, feedback from users is crucial to understanding where our focus should lie when addressing customer needs.

Having detailed screens and a complete view of the overall end user experience allows for real-time testing, iteration and validation. Mapping and testing the entire design enables the designer and reviewers to consider the overall UI and flow as well as the details, and to check for requirements and specifications compliance.

 “I can share the prototype through the cloud with my colleagues and clients, and get their feedback, and then quickly do the requested changes and put it back to the cloud to let the clients see it. They are so happy when you do that”. (M.Lukkarinen, Tieto – Justinmind user)

Once the content and features are set and validated, a more detailed and high fidelity prototype can be built based on feedback, and the iterative design process can start again.

To learn more about collaborative prototyping with Justinmind, read on here, or try it for FREE getting the PRO TRIAL version here. Some of our best collaborative features include Publish, Share and Review Online, Real-time Collaboration, and Online and Offline teamwork.

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